Partner with TrialSync to accelerate your recruitment process.

Interested in using TrialSync to streamline recruitment for your trials? Fill out the form below, and we’ll reach out to discuss how we can support your goals.

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Patient engagement - and Recruitment for Clinical Trials

TrialSync provides you with everything you need for maximum efficacy of your patient recruitment. Write your company e-mail to get in touch and hear more.

What is TrialSync?

The world’s first patient-driven recruitment platform

TrialSync was built by patients, for patients, so we understand what truly matters to them—and to you. We’ve turned traditional recruitment on its head by making patients the center of everything we do. Our approach is about more than just signing participants up; it’s about making them feel connected, informed, and motivated to see the study through. This means you get reliable recruitment with participants who are as committed to your study as you are.

Agile and flexible setup

Whether you’re running a single-site trial or managing multiple locations, TrialSync adapts to fit your needs. Our platform connects easily with additional sites or partners, even mid-recruitment, so you can meet goals faster without skipping a beat.

Efficient prescreening and reduced screening-failure

By reducing screening time and focusing on quality, TrialSync lets you dedicate your resources where they matter most. Our process carefully filters candidates before they reach you, so you’re only reviewing participants who meet your trial’s specific criteria.

Compliance & Quality

We prioritize data security, transparency, and regulatory standards e.g. GDPR, HIPAA and 21 CFR Part 11. Our quality controls ensure that all participant data is handled with care, so you can trust that your study upholds the highest ethical and safety standards every step of the way.

Disease and country agnostic

Whether your study needs participants across borders or targets a rare condition, our platform makes global recruitment straightforward and effective. With TrialSync, you’re free to focus on conducting a meaningful study, knowing we’ll help you connect with the right people—anytime, anywhere.

Testimonials

We are grateful to partner with leading pharmaceutical companies and CROs who recognize the value of our patient-centric approach and digital engagement. Their trust in us reflects our commitment to enhancing patient recruitment and engagement, ultimately leading to more effective and efficient clinical trials.

”Currently this process of recruiting participants to our studies can often be the most time consuming and frustrating factor of trial conduction. An automatization of participant recruitment will solve this issue thereby cutting down costs and time for the research personnel.”

Filip K Knop
Director of Center for Clinical and Metabolic Research, Gentofte Hospital

“I believe TrialSync's approach to try to build an integrated platform has the potential to increase relevant matches at speed and reduce friction in the process significantly when fully developed and implemented.”

Frederik Knud Nielsen
Healthcare Partnership Director

“We experience an interest from our members in participating in relevant clinical studies. Yet finding a relevant study at the relevant time appears to be a challenge. TrialSync is a platform that aims at matching eligible participants and ongoing clinical trials.”

Tanja Thybo
Head of Research, Danish Diabetes Association

How our Platform Works

1

Send Trial Information

Submit Your Study Details in Minutes. Provide TrialSync with essential details about your study, including eligibility criteria and recruitment goals. Our streamlined intake process ensures your study's requirements are clearly defined from the start, setting the foundation for targeted and efficient recruitment.

2

Feasibility Analysis

Assess Reach and Identify Target Patient Profiles. TrialSync’s feasibility analysis leverages data-driven insights to evaluate the availability of eligible participants. We assess the potential reach and analyze specific patient demographics, ensuring recruitment aligns with your study's scope and region.

3

Approve Trial Setup

Customize Your Recruitment Strategy and Start Screening. Review and finalize your trial setup on the TrialSync platform. Tailor the recruitment approach and prescreening parameters to fit your study, then approve to initiate targeted recruitment that focuses on high-quality, committed participants.

4

Start Receiving Prescreened Leads

Track Progress with Real-Time Data and Dedicated Support. Begin receiving a steady flow of prescreened candidates who meet your eligibility criteria. Each lead goes through rigorous prescreening to minimize screening failures, allowing your team to focus on participants who are ready to engage.

5

Ongoing Engagement, Reporting, and Site Support

Track Progress with Real-Time Data and Dedicated Support. Keep track of recruitment progress with real-time reporting tools and consistent support. TrialSync’s platform provides detailed analytics, site-specific engagement data, and on-demand support, ensuring you stay on top of recruitment and maximize study retention.

We work with all types of trial hosts and partners

Pharma and Biotech

We accelerate drug development by quickly providing precisely matched patient populations. Together, we reduce your uniue recruitment timelines and enhance patient engagement to bring new therapies to market more efficiently.

Contract Research Organizations (CROs)

TrialSync acts as a latent sub-contractor to strengthen your service offering of patient recruitment and retention - you get the credit. Our adaptive processes help you meet sponsor expectations, improve trial outcomes, and build stronger client relationships.

MedTech and Academic Research Institutions

We provide access to specific and often hard-to-find patient groups essential to specialized studies. Our platform supports your innovative research by connecting you with qualified and compliant participants from our community, with a history in your unique area of research.

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About

Our Culture

Our company culture is rooted in integrity, collaboration, and a genuine motivation to advancing healthcare. When working with sponsors and CROs, we prioritize building strong, trust-based relationships. We are responsive, reliable, and dedicated to contributing positively to your clinical research efforts. Our team is passionate about making a difference, and we are excited to partner with you to achieve your goals.

FAQs

Understanding digital engagement, health literacy, and health information within clinical trials can feel overwhelming, but rest assured. We address common questions to provide clarity, showcasing how effective patient recruitment, backed by transparent communication and strategic engagement, profoundly enhances the success of your clinical research endeavors.

What does patient engagement mean?

Patient engagement involves strategies—educational—and communication-focused, that prioritize the consistent involvement of individuals throughout the different phases of clinical trials.

 

Engaged patients are 80% more likely to complete clinical trials, positively impacting both research and health outcomes.

 

In cultivating patient engagement and patient activation, you recognize participants as active partners, nurturing their curiosity, ensuring they understand not only patient safety, the process and significance of their contribution, but also are informed through patient tracking systems.

 

Fostering this collaboration not only enhances compliance—a crucial and often-overlooked aspect of the research journey—but also promotes empowerment among patients, improving their experience within a health literate care model, positively impacting health literacy and health outcomes, and strengthening the validity of your findings.

What is needed for patient engagement?

For effective patient engagement in clinical trials, the health literate care model, patient tracking, and patient safety, along with certain foundational elements, are indispensable to foster meaningful participation and trust.

  • Clear Communication: Ensure health information is concise and comprehensible.
  • Educational Resources: Provide materials that educate patients about the trial process and significance.
  • Personalized Interaction: Tailor engagement strategies to individual patient needs and preferences.
  • Feedback Mechanisms: Establish channels for patient feedback and acknowledge their contributions.
  • Support Systems: Offer emotional and logistical support throughout the trial journey.

Crafting an environment that supports collaboration will significantly enhance participation rates and trial success.

 

By prioritizing patient activation and engagement, you ensure participants feel valued and their motivation is nurtured, ultimately converting them into active allies in the research process.

What are the five levels of patient engagement?

Understanding the levels of patient engagement is pivotal in optimizing recruitment strategies for clinical trials.

  1. Informing: Patients are provided with detailed information about the trials and potential impacts.
  2. Consulting: Seeking patient feedback on trial protocols or preliminary findings, fostering two-way communication.
  3. Involving: Patients are actively involved in trial discussions and decision-making processes.
  4. Collaborating: Engaging patients as research partners in design and implementation for enhanced trial outcomes.
  5. Empowering: Patients take a leadership role, advocating and guiding the trial with their insights and experiences.

Utilizing these engagement levels fosters trust and commitment, ensuring patients feel respected and involved.

 

By embracing these levels, you create a more dynamic and inclusive clinical trial environment through the health literate care model, where patient safety and motivation are key to driving greater success in patient recruitment through digital engagement.

What are the four key measures of patient engagement?

Effective patient engagement relies on crucial measures such as implementing the health literate care model, which includes providing clear health information to ensure patients are well-informed and improve their health literacy throughout the trial process.

 

First, comprehension ensures patients fully understand trial processes. This understanding is vital for maintaining interest and commitment. Second, transparency builds trust and confidence as patients are clearly informed about objectives and potential outcomes. Transparency is the cornerstone of fostering open communication and mitigating misunderstandings, which ultimately leads to improved health outcomes.

 

The third measure is feedback, which enhances empowerment and patient activation for patients.

 

Actively soliciting and valuing patient feedback is a sign of a respectful partnership. This creates a cycle of improvement that adapts to the needs of participants, ultimately enhancing the trial experience and outcomes.

 

Lastly, consistent support plays a pivotal role in sustaining engagement. Providing comprehensive resources, guidance, and emotional support reassures patients and reinforces their vital role in clinical trials. By implementing these measures, you not only enhance patient recruitment but also create a foundation for long-lasting, meaningful engagement throughout the trial process.

Still have questions?